Comments on: Visual, voice tone and words myth finally busted

By: Marketing to Women #9 – Women Drive Word of Mouth? | It's Pronounced Chookshaw | Albert B. Ciuksza Jr.'s Blog

Fri, 02 Jul 2010 14:30:32 +0000

[...] M.D., cites a statistic that women use 20,000 words a day to men’s measly 7,000. Like the misinterpreted conclusion of Albert Mehrabian, who said that 7% of communication is the words, 38% is body language and 55% [...]

By: Albert Ciuksza

Albert Ciuksza — Thu, 01 Jul 2010 17:05:30 +0000

Is communication 7% Verbal/93% Non-verbal? No. | http://abcjr.me/2n

By: Paul

Paul — Fri, 19 Feb 2010 11:48:50 +0000

Hi Jenny,

Very interesting comments. Thank you.

I agree with you that the use body language and facial expressions is not very helpful unless you have calibrated the person concerned first.
It makes me cross when people talk about a universal language when they are referring to facial expressions and posture. There is no such thing.

Thanks for your comments,

Regards

Paul

By: Jenny Giezendanner

Jenny Giezendanner — Fri, 19 Feb 2010 02:09:48 +0000

From a linguist’s perspective, it’s encouraging to hear that words do matter. Yes, they do. But there are still erroneous claims in this Youtube presentation. Body language and facial expressions are not universal, meaning that we would still need to learn Hungarian body and facial language in order to communicate well with a Hungarian, language or not. Obviously, this field of communication studies, that is, understanding the role of words plus other communicative parts of the speech act, still deserves a lot of investigation.

By: Andy Riley

Andy Riley — Thu, 18 Feb 2010 05:30:49 +0000

Finally!!! very interesting. Thanks @bftrainer. http://www.brainfriendlytrainer.com/theory/visual-voice-tone-and-words-myth-finally-busted

By: The Mozart effect debunked | Brain Friendly Trainer

The Mozart effect debunked | Brain Friendly Trainer — Sun, 29 Nov 2009 20:44:30 +0000

[...] with our recent postings about Mehrabian’s percentages for voice, vocabulary and body language in communication, busting the myth that e-learning is more effective than the classroom and the [...]

By: Ally

Ally — Thu, 20 Aug 2009 09:26:06 +0000

Nice find Paul – this has been one of my bug-bears for years

It’s all about congruence – Mehrabians figures only come into play when our voice, vocabulary and body language send out mixed messages!!

If our voice, vocab and body language are sending the same message then you cannot apply Mehrabians research findings because he was measuring how people gain meaning when people were sending mixed messages.

Another bug of mine is when we use it in telephone skills training – but I might save that one for a future post